If you decide to take a computer out of service, the best way to preserve that license for reuse on another computer is to open MediaShout and go to Tools > License Manager and select 'Deactivate'. If your system is not connected to the internet to do this check when you open MediaShout, then we recommend that you do an 'offline' activation or contact us for help if you have already activated it online and we will work with you to make a more appropriate setting for your situation. When you activate a computer, the activation system stores a digital 'key' on. The activation system that MediaShout uses enables you to run MediaShout on the number of computers you're licensed for, and we want you to understand the process and the importance of managing your activations carefully. If you begin to activate MediaShout 6, click the submit button, and the program crashes, in most cases, this can be resolved. With each version, there is also a 'phone-home' process that needs to take place every so often to confirm that the computer is an allowed and current activation (to prevent piracy or volunteers leaving with your license if they leave your church). If not, it asks you to activate (or re-activate) the computer. Every time you run the software it checks for the presence of an activation key, and if it's present it continues to run.

When you activate a computer, the activation system stores a digital 'key' on your computer, and it also records the date and time that you activated the computer, as well as a unique installation ID number that identifies the system that was activated. The activation system that MediaShout uses enables you to run MediaShout on the number of computers you're licensed for, and we want you to understand the process and the importance of managing your activations carefully.

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